Bethel Woods Center for the Arts is a nonprofit 501(c)(3) cultural organization, located in Bethel, New York, at the National Register historic site of the 1969 Woodstock festival. We lean into our rich history of peace and music, and remain committed to providing extraordinary experiences, granting access to the arts, and preserving and interpreting the Woodstock site. Each position plays a part in fulfilling our vision to make the world a better place through the power of music and the arts.

Salary: $20\hour

Job Summary

The Housekeeping Supervisor's duties will consist of supervising the housekeeping employees' daily job duties in the Museum and Bethel Woods properties. The Housekeeping Supervisor will oversee the employee’s performance, provide guidance and support, identify the employee’s development needs, and ensure all buildings are clean to the Bethel Woods standards. 

Job Duties

• Supervise housekeeping employees’ performance on the daily basis
• Provide housekeeping support for concerts and other events
• Identify areas that need the most attention and address them 
• Routine cleaning of all Bethel Woods facilities 
• Training of seasonal housekeeping employees 
• Inventory of housekeeping supplies in the museum and Bethel Woods properties 
• Assist with the Museum housekeeping employee’s schedule when required 
• Track labor and housekeeping supplies on eMaint.
• Coordinate with Housekeeping Manager winter cleaning of the museum and Bethel Woods properties
• Arrange with the Facilities Department equipment repairs
• Detailed description:
  • Vacuuming
  • Wiping down counters
  • Cleaning windows
  • Mopping and sweeping
  • Follow disinfecting protocol
  • High dusting, including scaffolding and lifts
  • Maintenance of hardwood surfaces
  • Inventory and Checklists
  • Follow provided work checklists
  • Keep work records
  • Keep weekly cleaning supply inventory
  • Keep a monthly equipment maintenance log

Qualifications:

• Valid Driver’s License 
• Prepared to work overtime, including holidays
• Detail oriented 
• Able to work unsupervised
• Self-starter and willing to stay busy with work outside normal duties

To apply, please send your resume and cover letter to HR@BethelWoodsCenter.org with Housekeeping Supervisor: (Your Last Name) as the subject line.

Bethel Woods Center for the Arts is a nonprofit 501(c)(3) cultural organization, located in Bethel, New York, at the National Register historic site of the 1969 Woodstock festival. We lean into our rich history of peace and music, and remain committed to providing extraordinary experiences, granting access to the arts, and preserving and interpreting the Woodstock site. Each position plays a part in fulfilling our vision to make the world a better place through the power of music and the arts.

Salary: $20-$27/hour

Job Summary

The Staff Accountant is directly involved in all aspects of the retail accounting function and those activities involving payment of all vendor invoices and the maintenance of accurate records and control reports. This position provides close support to the organization by helping in training and communicating any new process improvements in the Transactional Finance area. Additionally, the position will assist in the daily process of Concur and Great Plaines and maintain an accurate accounting of Retail Costs, Inventory, and Revenues. 

Job Duties

• Lead activities involving the payment of all vendor invoices and the maintenance of accurate inventory records
• Oversee accurate coding of vendor invoices
• Review trial balance and general ledger activity for Retail & Campground
• Prepare monthly summary and departmental P&L statements and all related journal entries for Retail & Campground
• Assist with recording daily cash transactions 
• Assist with Sale Tax preparation 
• Ensure payment processing is accurate and complete within the accounting software
• Maintain excellent business relationships with our vendors and internal customers
• Communicate and uphold compliance with internal controls 
• Protects the organization's value by keeping the confidentiality and security of all financial files 
• Assist in recording all electronic payments
• Assist in annual audit
• Bank reconciliations 
• Maintain Retail Inventory
• Assist with attaching all journal entries in GP
• Maintain updated process documentation related to retail processing 
• Ensure credit is received and applied for outstanding memos
• Participate in companywide initiatives as directed by senior management 
• Prepare analyses of accounts and produce reports as directed by management 
• Partner with Concur support to troubleshoot any issues with the tool
• Act as a key user in Concur, Inventory System, and Retail POS to be able to train colleagues
• Ability to assist management of the Accounts Payable process in SAP Concur Invoice and Expense
• Receive and verify invoices and check requests for goods and services
• Verify that transactions comply with financial policies and procedures
• Assist with the preparation of vendor checks for mailing 
• Process transactions and perform accounting duties such as account reconciliations, recording of non-cash entries in the GL
• Updates job knowledge by participating in educational opportunities 
• Support the automation and simplification of the PTP process
• Other ancillary reporting as needed

Job Requirements

• Basic data entry skills
• Attention to detail
• Minimum of 3 years of accounting experience
• Bachelor's Degree not required, but preferred
• Microsoft Dynamics GP and SAP Concur experience not required, but preferred

To apply, please send your resume and cover letter to HR@BethelWoodsCenter.org with Staff Accountant: (Your Last Name) as the subject line.

Bethel Woods Center for the Arts is a nonprofit 501(c)(3) cultural organization, located in Bethel, New York, at the National Register historic site of the 1969 Woodstock festival. We lean into our rich history of peace and music, and remain committed to providing extraordinary experiences, granting access to the arts, and preserving and interpreting the Woodstock site. Each position plays a part in fulfilling our vision to make the world a better place through the power of music and the arts.

Salary: $20-$22/hour

Job Summary

The Visual Content Creator is a newly created role that will curate photography and create videos that educate, engage, and ignite curiosity in our audience and target market. We are looking for a storyteller passionate about sharing and creating stories through video and photography, who can produce original content, and also assemble strong narratives from existing photography and videos, utilizing best practices and strategies for each media platform. 

Job Duties 

• Responsible for collecting, archiving, and editing photography and videos for the various functions of the organization's marketing, development, sponsorships, and programming departments
• Create social media content tailored to different platforms, including Instagram, TikTok, Facebook, YouTube, and LinkedIn
• Plan, shoot, and edit video content with the media platform and audiences in mind
• Publish posts according to the established social media content calendar
• Collaborate across departments to ensure that every piece of content delivers our brand voice
• Provide feedback to relevant stakeholders on project timelines, potential challenges, and suggestions and ideas to take a project idea from concept to completion
• Schedule photographers and videographers to collect compelling and engaging content to be used in advertisements, marketing campaigns, website, sponsor proposals, donor outreach, program reporting, and more
• Organize, manage, and grow Bethel Woods photography library and video archives
• Analyze content performance metrics and make data-driven decisions to improve content strategy
• Lend support to social media management and website content updates

Job Requirements

• BA/BS in Marketing, Communications, Media, Video Production or a similar field
• Understand the impact video content can make on our audience
• Work in a team environment with stakeholders from a wide variety of departments
• Experience in Microsoft Office, Adobe Creative Cloud, Sony Vegas, or similar video editing software 
• Proficiency in PowerPoint preferred
• Excellent communication skills
• Sharp attention to detail for accuracy 
• Ability to work independently and as part of a team
• The position requires a flexible schedule and the ability to work evenings and weekends as events require
• This is an entry-level position for a creative mind, quick learner, and highly organized individual within an exciting fast-paced tourist destination and cultural center

To apply, please send your resume and cover letter to HR@BethelWoodsCenter.org with Visual Content Creator: (Your Last Name) as the subject line.

Bethel Woods Center for the Arts is a nonprofit 501(c)(3) cultural organization, located in Bethel, New York, at the National Register historic site of the 1969 Woodstock festival. We lean into our rich history of peace and music, and remain committed to providing extraordinary experiences, granting access to the arts, and preserving and interpreting the Woodstock site. Each position plays a part in fulfilling our vision to make the world a better place through the power of music and the arts.

Salary: $20-$22/hour

Job Summary

We are looking for a Marketing Administrative Assistant who can help support the organization's marketing, advertising, communication, and customer satisfaction efforts in support of the strategic marketing and communications plan. 

Job Duties

• Administer the marketing email calendar for sending show advisories, camping instructions, event marketing, survey dissemination, and other customer communications
• Build e-mail marketing lists
• Prepare marketing reports consisting of email campaign performance, social media metrics, geographic reports, and other documentation of promotional efforts
• Generate and disseminate customer satisfaction surveys
• Lend support to social media and website content updates
• Update regional event listing
• Assist with sponsor fulfillment/activation for marketing deliverables
• Produce presentations as needed
• Provide administrative support as needed

Job Requirements

• AA/BA/BS in Marketing, Business Administration, or a similar field preferred
• Intermediate/advanced proficiency in Microsoft Office required
• Strong PowerPoint and Excel skill set
• Experience with Survey Monkey and Mail Chimp, or similar survey and email programs
• Experience with TicketMaster Engage, Archtics, and Raiser's Edge is a plus
• Excellent communication skills, both written and verbal
• Sharp attention to detail for accuracy
• Ability to work independently and as part of a team
• The position requires a flexible schedule and the ability to work evenings and weekends as events require
• This is an entry-level position for a quick learner and highly organized individual within an exciting fast-paced tourist destination and cultural center

To apply, please send your resume and cover letter to HR@BethelWoodsCenter.org with Marketing Administrative Assistant: (Your Last Name) as the subject line.

Bethel Woods Center for the Arts is a nonprofit 501(c)(3) cultural organization, located in Bethel, New York, at the National Register historic site of the 1969 Woodstock festival. We lean into our rich history of peace and music, and remain committed to providing extraordinary experiences, granting access to the arts, and preserving and interpreting the Woodstock site. Each position plays a part in fulfilling our vision to make the world a better place through the power of music and the arts.

Salary: $20-$22/hour

Job Summary

The Development Coordinator will support and streamline institutional fundraising, data management, and corporate partnership functions. The Development Coordinator (DC) will play a pivotal role in enhancing the organization's capacity to increase the velocity of grant submissions, drive new sources of institutional funding, and support organizational relationships with donors, partners, and stakeholders. 

Job Duties

1. Grants Administration and Pipeline Management

• Coordinate the lifecycle of grants, including drafting basic forms, compiling attachments, filing, and ensuring timely submissions
• Assist with compliance tracking, preparing claims documentation, and ensuring funder acknowledgment processes are executed in a timely fashion
• Organize grant-related data for reports, deadlines, and award documentation 
• Conduct prospect research to identify new funding opportunities 
• Maintain a pipeline of prospective funders and help prepare for meetings or follow-ups
• Support Director of Impact in gathering materials and data for compelling, high-quality grant proposals 

2. Raiser's Edge Database Coordination 

• Maintain and update donor records in Raiser's Edge to ensure accuracy and usability 
• Assist with policy and procedures 
• Provide reports and analyses for fundraising strategy and campaign evaluation
• Oversee gift processing and 
• acknowledgment letters
• Troubleshoot database issues and oversee training of new staff or existing team members on effective usage as needed

3. Corporate Partnership Support

• Provide administrative support for corporate partnerships, especially during the busy summer concert and event season
• Assist with sponsor communications and manage deliverables for sponsorship agreements
• Track sponsorship metrics and prepare reports for corporate stakeholders
• Support on-site events and activations to ensure seamless experiences for corporate partners
• Prepare sponsor contracts and invoices and follow up on outstanding payment

Job Requirements

• Knowledge of Blackbaud Raiser’s Edge, Raiser’s Edge NXT is a plus
• Bachelor's Degree preferred
• 2-4 years of aligned experience required
• Experience with data entry is preferred
• Experience with grant writing is preferred
• Proficiency in MS Word, Excel, and PowerPoint
• Detail-oriented; keen analytical skills
• Excellent organizational skills
• Excellent written and verbal communication skills
• Ability to internalize, articulate, and passionately promote and understand the mission, vision and values of BWCA
• Ability to handle sensitive information with strict confidentiality and maintain discretion at all times
• Evening and weekend work will be required, as needed

To apply, please send your resume and cover letter to HR@BethelWoodsCenter.org with Development Coordinator: (Your Last Name) as the subject line.

Bethel Woods Center for the Arts is a nonprofit 501(c)(3) cultural organization, located in Bethel, New York, at the National Register historic site of the 1969 Woodstock festival. We lean into our rich history of peace and music, and remain committed to providing extraordinary experiences, granting access to the arts, and preserving and interpreting the Woodstock site. Each position plays a part in fulfilling our vision to make the world a better place through the power of music and the arts.

Salary: $22-$26\hour

 Job Summary

Manage the day-to-day operations of the Box Office at Bethel Woods Center for the Arts including staffing, customer service, and ticketing support while under the supervision of the Senior Manager of Ticketing. 

Job Duties:

Staffing:

• Scheduling, training, and continual motivation of Box Office seasonal and part-time staff to ensure proper coverage
• Payroll reporting of time and punches
• Overtime and cost minimization
• Perform exit interviews of box office staff to assist in season evaluation
• Proper maintenance of ATM machines, including reports and reconciliation 
• Reconcile weekly box office deposits with accounting department
• Create and implement a sales and data capture incentive program for Box Office seasonal and part-time staff
• Maintain the Box Office environment as a respectful, enthusiastic, positive and friendly workplace

Ticketing:

• Sells and/or supervises the sales of tickets
• Accounts for all ticket sales in accordance with rules and regulations, utilizing sound accounting practices
• Responsible for customer relations at the ticket windows, and over the telephone and maintains good public relations with patrons
• Assist Sr. Manager of Ticketing with event builds and inventory management.
• Creates and manages all Museum and Museum Education events via the Ticketmaster system
• Responsible for the creation and management of all upsell events via the Ticketmaster system
• Maintain and troubleshoot all events to ensure ticket scanning operation runs efficiently
• Obtaining as much customer data as possible without hindering the speed of service
• Manages Ticket & Arts Access program, including but not limited to coordinating with the grants department for funding, outreach to current and potential community partners, and fulfilling all ticket requests
• Coordinates with the marketing department to fulfill all promotional ticket requests
• Customer service
• Effectively communicating with customers in person, through email, and over the phone
• Serves as the primary contact on the company’s Zendesk account
• Identifies new opportunities to expand Zendesk capabilities across all departments
• Reports on customer service practices, including speed and quality of responses.
• Maintaining positive customer relations and working to improve the overall customer experience
• Monitoring and addressing all Box Office-directed emails, voicemails, and phone calls in a timely manner
• Responds to and/or resolves guest complaints as appropriate or escalates guest feedback to management as appropriate
• Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department
• Ensures customer satisfaction by analyzing complaints, concerns, and suggestions to lead process and communication improvements
• Establishes and maintains trust and rapport with clients through appropriate coordination of new and existing accounts to ensure repeat business

Group Sales:

• Actively pursues new business for group visits, and identifies opportunities to acquire new leads, including making cold calls, attending events, and delivering effective presentations to large and small groups
• Establishes and maintains trust and rapport with clients through appropriate coordination of new and existing accounts to ensure repeat business.
• Serves as the primary point of contact for existing customers and coordinates with internal and/or external constituencies to obtain price estimates, generate contracts, book visits, resolve complaints, or perform other similar duties
• Compiles reports regarding sales activities and monitors progress toward established visitation goals
• Identifies opportunities to enhance programs and offerings
• Assists with the development of sales plans, policies, and procedures; assists with efforts to market and promote services, programs, and offerings
• Performs miscellaneous job-related duties as assigned

Qualifications

• Computer skills are a must, with knowledge of MS Outlook, MS Word, MS Excel, and MS PowerPoint.
• Associate degree or 2-3 years of work experience in accounting, business, hospitality, customer service, or related field (Preferred)
• Knowledge of Archtics and Ticketmaster systems preferred
• Knowledge of Zendesk or other CRM systems preferred
• Possess strong customer relations skills to deliver and uphold exemplary customer service standards
• Willingness to work irregular and flexible hours, including nights and weekends
• Ability to handle stressful situations and a fast-paced environment
• Ability to follow written and oral instructions
• Detail-oriented with very strong follow-up skills
• Good organizational skills with the ability to handle multiple tasks
• High energy, resilience, adaptability, and a passion for excellence

To apply, please send your resume and cover letter to HR@BethelWoodsCenter.org with Box Office Manager: (Your Last Name) as the subject line.

Bethel Woods Center for the Arts is a nonprofit 501(c)(3) cultural organization, located in Bethel, New York, at the National Register historic site of the 1969 Woodstock festival. We lean into our rich history of peace and music, and remain committed to providing extraordinary experiences, granting access to the arts, and preserving and interpreting the Woodstock site. Each position plays a part in fulfilling our vision to make the world a better place through the power of music and the arts.

Salary: $61,000-$70,000

Job Summary

The Museum Store "Bindy Bazaar" Operations Director oversees all aspects of Bethel Woods' retail operations, which encompass one primary brick-and-mortar store, an e-commerce platform, an outdoor event location, and a seasonal camp store. This position involves a hands-on approach and requires active leadership both on the retail floor and behind the scenes to ensure smooth and efficient operations. The goal is to maximize profits while maintaining Bethel Woods' brand integrity, rooted in the spirit of Woodstock. 

Job Duties

Retail Operations & Management 

• Oversee all aspects of Museum store operations, including the physical store, online store, and satellite locations
• Actively manage the store floor, ensuring a seamless experience for visitors
• Develop and implement a marketing/promotional strategy aligned with Bethel Woods' calendar of events to drive sales
• Coordinate with the operations team to set up and break down satellite locations during concerts and special events
• Maintain store cleanliness, merchandise organization, and optimal product displays

Product Development & Buying

• Develop custom-branded products aligned with Bethel Woods, Yasgur's Farm, and Woodstock themes
• Create and manage a yearly Style Guide for merchandising and visual displays
• Attend trade shows to identify new products and expand the store's offerings
• Generate and track purchase orders, ensuring all products are properly documented and entered into the system (Shopventory)
• Ensure all customer product designs are approved before production and adhere to brand guidelines

E-Commerce Management

• Oversee the Shopify e-commerce platform, ensuring online product listings, banners, and promotions are up-to-date
• Manage customer database, email marketing, and social media content to drive online sales
• Coordinate the fulfillment of online orders and troubleshoot any website or billing issues
• Implement online flash sales and promotional campaigns to increase digital engagement

Display & Merchandising

• Maintain an annual visual merchandising calendar to refresh displays with seasonal products
• Collaborate with the merchandising team to optimize product visibility during high-traffic periods and events
• Design and update store signage to align with current themes and product launches

Staffing & Leadership

• Oversee recruitment, hiring, training, and performance evaluations for store managers associates, and seasonal staff
• Conduct final interviews, salary negotiations, and complete onboarding paperwork for new hires
• Communicate clear expectations, set sales incentives, and provide ongoing staff training to enhance customer service
• Create staffing schedules to ensure adequate coverage, particularly during peak concert season and special events

Financial Management & Reporting

• Create and manage budgets for buying, staffing, production, and store maintenance
• Track store performance against financial targets, generating daily, weekly, and monthly reports on sales and key performance indicators
• Conduct semi-annual inventory audits and provide comprehensive financial reports to senior management
• Ensure accuracy in cash handling, deposits, and petty cash management

Logistics & Storage Management

• Oversee the organization and cleanliness of the storage areas, ensuring efficient product storage and accessibility
• Communicate with the warehouse team to prepare for product deliveries and coordinate stock replenishments
• Monitor product availability, report damages, and ensure timely restocking of shelves

Customer Service & Brand Representation

• Provide exceptional customer service, handling inquiries, returns, and complaints promptly 
• Promote the Bethel Woods ethos of "Peace, Love & Music" in all customer interactions
• Lead by example, fostering an inclusive, visitor-centric retail environment that enhances the Museum experience

Job Requirements

• Minimum Qualifications: At least one year of experience in administration, office management, finance, or retail operations
• Preferred Qualifications: Two years of experience in retail management, preferably in a museum setting. Experience with inventory management and e-commerce platforms
• Valid driver's license and reliable attendance are required
• Strong customer service and communication skills, with a passion for engaging with visitors from diverse backgrounds
• Proficiency with point-of-sale systems (Square, Clover, Shopify), Microsoft Office, and retail databases 
• Ability to manage multiple projects and priorities in a dynamic, fast-paced environment 
• Excellent organizational skills, with a keen eye for detail in merchandising and inventory management 
• Self-motivated, collaborative team player with problem-solving abilities
• Availability for a flexible schedule, including nights, weekends, and holidays during peak seasons

To apply, please send your resume and cover letter to HR@BethelWoodsCenter.org with Museum Store Operations Director: (Your Last Name) as the subject line.

Bethel Woods Center for the Arts is a nonprofit 501(c)(3) cultural organization, located in Bethel, New York, at the National Register historic site of the 1969 Woodstock festival. We lean into our rich history of peace and music, and remain committed to providing extraordinary experiences, granting access to the arts, and preserving and interpreting the Woodstock site. Each position plays a part in fulfilling our vision to make the world a better place through the power of music and the arts.

Salary: $23-$25/hour

Job Summary

This position provides administrative support to the Museum Director and the department, communicates day-to-day schedule to all building staff, and maintains Bethel Woods' master calendar. The position also serves as the Museum's registrar, meeting with prospective donors, maintaining the electronic collection catalog, coordinating incoming and outgoing loans, and maintaining high standards of collection storage and care. 

Job Duties

This position requires administrative experience, superb organizational and communication skills, and attention to detail. Must be good with people and have a knowledge of Museum collection standards, especially acquisition, accession, cataloging, database management, care and handling, and storage. Must have strong office computer skills; experience with Microsoft Office Suite and Past Perfect collections management software a plus. Must maintain the culture of excellence that defines Bethel Woods Center for the Arts. 

Specific job duties include:

• Administrative Assistant: Maintain Museum Director's schedule, answer and direct phone calls, schedule meetings, take minutes, collect admissions/participation information, prepare payroll submissions, departmental purchasing, prepare and submit payment and reimbursement paperwork, prepare correspondence, distribute mail, inform IT staff of any technical problems in the exhibits, and prepare and distribute Daily Schedule
• Editor, Master Calendar: Maintain master calendar for the larger organization, following up with appropriate staff members on scheduling and details of concerts, construction, maintenance, school and other group visits, events, facility rentals, festivals, VIP visits, and other significant events
• Museum Programming and Interpretation: Participate in the creation and facilitation of innovative programming surrounding the interpretation of the Woodstock Music and Art Festival. Facilitate docent program and docent certification tours and be able to give interpretive tours of exhibits and the historic site to VIPS. Special attention to the knowledge of the Museum collection and how the collection can be integrated into public programming
• Registrar: Correspond and meet with prospective collection donors, prepare necessary temporary receipts for potential acquisitions, prepare (with the Museum Director) worksheets on potential acquisitions, coordinate Collection Committee meetings, prepare the necessary paperwork and secure necessary signatures for accession paperwork, maintain collections catalog database, number and properly store new accessions, prepare incoming and outgoing loan paperwork, arrange for shipping and insurance for loaned objects, and documenting incoming loans and their return. 

Additional duties may include:

• Assistance with developing, researching, prepping, installing, and de-installing exhibits
• Hosting VIP guests at Bethel Woods Pavilion shows
• Servicing on committees (Collection Committee, Programming Committee)
• Attending meetings (Museum staff meeting, Docent meeting), preparing agendas, and taking and distributing minutes
• Assisting with logistical arrangements for events, meetings, and other activities that take place in the Museum building
• Working under the pressure of loud music
• Ability to give the Behind the Scenes and Main Gate Tour experiences

Job Requirments

• 2-4 years of aligned experience required
• Experience within a museum environment 
• Excellent organziational skills
• Excellent written and verbal communication skills
• Ability to handle sensitive information 
• Evening and weekend work will be required, as needed

To apply, please send your resume and cover letter to HR@BethelWoodsCenter.org with Assistant to the Museum Director and Registrar: (Your Last Name) as the subject line.

Bethel Woods Center for the Arts is a nonprofit 501(c)(3) cultural organization, located in Bethel, New York, at the National Register historic site of the 1969 Woodstock festival. We lean into our rich history of peace and music, and remain committed to providing extraordinary experiences, granting access to the arts, and preserving and interpreting the Woodstock site. Each position plays a part in fulfilling our vision to make the world a better place through the power of music and the arts.

Salary: $75,000-$85,000

Job Summary

The Director of Operations is responsible for overseeing all operational aspects of events and performances at Bethel Woods Center for the Arts. This role ensures that the venue operates smoothly, safely, and efficiently, delivering an exceptional guest experience for all visitors. The Director of Operations will lead a diverse team, including the Senior Operations Manager, Operations Coordinator, Logistics /Campground Manager, and seasonal staff. This position is pivotal in coordinating activities across departments and managing large-scale events, including Pavilion Concerts, Festivals, Multi-departmental Events, Large-Scale Rentals, and more. The ideal candidate is a strategic, detail-oriented professional with strong multitasking abilities and a passion for the arts and guest service.

Job Duties 

Leadership and Team Management

• Operational Leadership: Lead the Operations team, including direct reports: Senior Operations Manager, Operations Coordinator, Logistics Manager/Campground Manager, and seasonal event staff. Foster a culture of high performance, teamwork, and continuous improvement.
• Staff Oversight: Oversee seasonal event staff and supervisors, ensuring duties are performed to a high standard. Approve event staff payroll and manage scheduling to optimize operational efficiency.
• Team Development: Implement training, feedback meetings, and recognition events (e.g., End of Season Party) to motivate staff and maintain an engaged, service-oriented workforce.

Event Operations & Logistics

• Event Coordination: Lead the campus-wide setup and execution of event preparations, including staffing, parking, transportation, equipment, food and beverage service, and special event needs.
• Festival Management: Oversee all aspects of festival operations, including development, execution, planning, and logistics to ensure seamless, high-quality experiences.
• Stakeholder Collaboration: Serve as a liaison between Operations and other departments, including Development, Marketing, Education, Facilities, and Finance. Work closely with cross-functional teams to align operational goals and maximize event success.

Budget & Financial Management

• Budget Oversight: Manage the Operations and Festival budgets, including forecasting, expense tracking, and financial reporting. Identify and implement cost-saving measures while maintaining high service standards.
• Proposal Development: Create and propose budgets, business plans, and external fee structures for events. Conduct research and analysis of industry standards to ensure competitive pricing and operational excellence.

Guest Experience & Quality Assurance

• Guest Relations: Oversee guest experience by monitoring feedback, training staff on service standards, and implementing process improvements based on guest insights.
• Quality Control: Ensure consistent application of event protocols and procedures. Regularly review and adjust processes to deliver high-quality service and meet or exceed guest expectations.
• Feedback Analysis: Review guest feedback to identify areas for improvement. Collaborate on recommendations and procedural changes to enhance overall service delivery.

Operational Administration

• Administrative Functions: Oversee departmental recordkeeping, filing, correspondence, and presentations. Schedule and lead Operations/Production pre-show meetings, manage annual permitting requirements, and coordinate internal recognition events.
• Vendor & Partner Coordination: Liaise with food and beverage providers and other external vendors to align services with event needs. Ensure high-quality vendor support that enhances the guest experience.

Job Requirements

• Communication Skills: Demonstrated excellence in written and verbal communication with the ability to interact professionally and courteously with guests, staff, and external partners.
• Problem Solving: Creative thinker with strong, proactive problem-solving skills, adaptable to changing priorities.
• Attention to Detail: High energy, positive attitude, and meticulous attention to detail are essential.
• Flexible Schedule: Ability to work a flexible schedule, including evenings and weekends, to accommodate event needs.
• Education: Bachelor’s degree in Business Administration, Hospitality Management, Event Management, or a related field.
• Experience: Minimum of 7-10 years of experience in operations management or event management, with at least 3-5 years in a senior leadership role.
• Skills:
  • Strong organizational, analytical, and project management skills.
  • Experience in budget management, financial forecasting, and strategic planning.
  • Proficiency in Microsoft Office Suite, with experience in event management software and budgeting tools preferred.
  • Demonstrated leadership abilities, with experience managing large teams, including seasonal and event-based staff.

To apply, please send your resume and cover letter to HR@BethelWoodsCenter.org with Director of Operations: (Your Last Name) as the subject line.

Bethel Woods Center for the Arts is a nonprofit 501(c)(3) cultural organization, located in Bethel, New York, at the National Register historic site of the 1969 Woodstock festival. We lean into our rich history of peace and music, and remain committed to providing extraordinary experiences, granting access to the arts, and preserving and interpreting the Woodstock site. Each position plays a part in fulfilling our vision to make the world a better place through the power of music and the arts.

Salary: $80,000-$105,000

Job Summary

After several years of growth in visitation and program offerings, Bethel Woods is poised to better utilize and de-silo its information in a transformative way. The role will require curiosity, creativity, critical thinking, and data storytelling skills - coupled with an ability to query and manipulate data from various systems. Strong candidates will be highly competent in data systems management and visualization but also understand workflows and operations. 

Despite the technical nature of this position, this role shall be a member of the senior leadership team which will advise on growth strategies, culture, organizational improvements, and mission impact. Initially, this position will have no direct reports; however, this role will be forming and leading a data-focused working group that could ultimately expand with proven results. While the position primarily reports to the Chief Executive Officer, the role will work closely with the Director of Impact to gather and report on the programmatic outcomes to our board, donors, grantors, and community.

Key Roles and Responsibilities

• Responsible for the aggregation and warehousing of data to ensure alignment with the mission, vision, and other objectives of the Center. The Director will build and integrate systems, used for business intelligence and impact analytics tools for utilization throughout the organization by various users.
• Leads the development of a measurement framework in alignment with the organizational Theory of Change, by helping define, interpret, and report on organizational and departmental Strategic KPIs and OKRs. Drives initiatives in partnership with key directors and staff, to meet or exceed performance expectations and key metrics.
• Support the ability of the organization to collect, organize, and report against key metrics, driving initiatives.
• Review and suggest improvements to the digital user experiences by guests, customers, and donors, supporting changes that reduce user friction whenever possible.
• Optimize revenue growth by collaborating with the marketing and development teams to meet goals by leveraging our data.
• Monitor and report on the use, engagement, and reach of social media, web, and other digital platforms, in an effort to demonstrate growth in our audiences and revenue.
• Ensure systems are operating effectively and guest/customer service is being delivered in a swift, efficient, and effective manner.
• Support department leaders in making data-driven decisions and assess the commercial value and risks of opportunities. 
• Stay informed and keep up with the latest industry trends and best practices, including compliance with relevant government agencies regarding storage, waivers, and registration documentation. 
• Other duties determined to be necessary as assigned by the CEO.

Required Qualifications

Education: Bachelor's Degree (Masters preferred) in Data Science, Computer Science, Information Technology, Economics, Statstics, Information Systems, Applied Math, Business Administration, or any other related field. An equivalent of the same in working experience is also acceptable for the position.

Experience: A candidate for this position will have had 7-10 years of working experience in a data analytics or a data warehousing department, preferably working as a Head of Analytics. The candidate will also have successful experience with data analytics projects, demonstrating experience in business process analysis, data architecture design and development, and the implementation of workflow-enabled solutions. A suitable candidate will also have experience working in market/business intelligence, strategic planning, project management, and cross-functional business experience as well as vast experience working with large data sets and computing systems. Nonprofit or educational institution experience managing youth participant data would be a plus.

Communication Skills: The Director of Analytics must have excellent communication skills in both verbal and written form, needing to clearly communicate instructions and sensitive information to staff members down the line to effectively execute their duties.

Computer Skills/MS Office/Software: The Director of Analytics must also have excellent computer skills and be highly proficient in the use of MS Office, which will be necessary in the creation of visually and verbally engaging reports and presentations, for departmental heads/management, board members and other key stakeholders. The Director of Analytics must also be skilled in SQL server reporting services, analysis services, or any other data visualization tools. Primary software systems currently in use include Ticketmaster/Archtics (Sybase), Ticketmaster One (Snowflake), Raiser's Edge (SQL), Campspot (MySQL), Zendesk (MySQL), Clover (Android OS), and Square (Proprietary).

Analytical Skills: The Director of Analytics must also be passionate and highly skilled in research and data analytics. A candidate for this position must, therefore, be skilled in transforming data and affecting business processes in order to support data governance and integrity. The candidate will also be highly knowledgeable in the use of emerging open-source tools while conducting analyses on large and unstructured data sets. Additionally, the candidate should have technical experience with enterprise data warehouse solutions, statistical analysis tools, database systems, and data visualization applications. They will additionally have a deep understanding of A/B testing and be highly knowledgeable in key metric identification for driving and maintaining healthy business performance. 

Interpersonal Skills: A candidate for this position must also have certain personal attributes that make them more suited for the position. The candidate must be detail-oriented, be comfortable working in a collaborative setting, and be comfortable working with senior members of the team and board members. They should require minimal supervision, be proactive, be a creative strategic, and independent thinker, have superior problem-solving skills, have the ability to work on multiple projects and meet tight deadlines, have a positive can-do attitude, and demonstrate calmness and composure in times of uncertainty and stress. 

To apply, please send your resume and cover letter to HR@BethelWoodsCenter.org with Director of Data System Integration and Analytics: (Your Last Name) as the subject line.

Bethel Woods Center for the Arts is a nonprofit 501(c)(3) cultural organization, located in Bethel, New York, at the National Register historic site of the 1969 Woodstock festival. We lean into our rich history of peace and music, and remain committed to providing extraordinary experiences, granting access to the arts, and preserving and interpreting the Woodstock site. Each position plays a part in fulfilling our vision to make the world a better place through the power of music and the arts.

Our Security Guards are responsible for maintaining a safe and secure environment for guests, staff, and performers while upholding the venue's policies and regulations. 

Salary: $20.50/hour

Job Purpose: As a member of our Security team at Bethel Woods Center for the Arts, your primary purpose is to ensure the safety and security of all guests, staff, and performers throughout the event. You will play a critical role in maintaining order and preventing potential risks or incidents, fostering an environment where concertgoers can enjoy the music and festivities without concern. Nestled amidst the  beauty of the Catskill Mountains lies the newest gem for outdoor enthusiasts and music lovers alike: the campground at Bethel Woods Center for the Arts! Join us in creating unforgettable memories for campers seeking adventure, relaxation, and inspiration. With keen observation skills and a proactive approach, you will patrol designated areas, monitor crowd behavior, and promptly respond to any disturbances or emergencies that arise. By enforcing venue policies and regulations with professionalism and tact, you will contribute to the overall positive experience of guests, enhancing their enjoyment and fostering a sense of security and well-being. Through your vigilance and dedication, you will uphold the reputation of our venue as a safe and welcoming destination for live entertainment.

Qualifications:

• Previous experience in security, law enforcement, or a related field preferred.
• Strong observation and communication skills, with the ability to remain calm and composed in stressful situations.
• Physical fitness and agility to perform patrol duties and respond to emergencies as needed.
• Knowledge of security procedures, emergency response protocols, and crowd management techniques.
• Ability to work evenings and weekends as per event schedule.
• N.Y.S. Security Guard License required. 

Quality Standards: Be a proud member of our team inside and out! Bethel Woods Staff:

• Always come to work and are on time.
• Have a neat and professional appearance.
• Have a friendly and courteous demeanor.
• Have strong communication skills.
• Understand and successfully execute the job duties.
• Are capable of handling typical issues and problems professionally.

Think Bethel Woods might be the place for you? To apply, please fill out the form here. If selected to join us, all Bethel Woods Center for the Arts Seasonal Employees hired by Bethel Woods will be subject to a drug test and an extensive background check.

Bethel Woods Center for the Arts, Inc. is an equal opportunity employer committed to diversity in the workplace and dedicated to a policy of non-discrimination in employment on any basis including age, sex, race, color, ancestry, religion, creed, citizenship status, disability, national origin, marital status, military status, sexual orientation, genetic information, gender identity and expression, or any factors not related to the job and will comply with all applicable laws.

Bethel Woods Center for the Arts is a nonprofit 501(c)(3) cultural organization, located in Bethel, New York, at the National Register historic site of the 1969 Woodstock festival. We lean into our rich history of peace and music, and remain committed to providing extraordinary experiences, granting access to the arts, and preserving and interpreting the Woodstock site. Each position plays a part in fulfilling our vision to make the world a better place through the power of music and the arts.

Our Logistics Team is responsible for managing the transportation, storage, and distribution of equipment, supplies, and materials needed for concerts and events, ensuring efficient and timely delivery to support production operations. 

Salary: $17.25/hour

Job Purpose: As a member of the Logistics Team, your main role is to ensure the seamless flow of equipment, supplies, and materials essential for the execution of concerts and events. Your position is instrumental in coordinating transportation, storage, and distribution logistics, guaranteeing that all necessary items are delivered to the right place at the right time. By maintaining meticulous inventory records, optimizing storage spaces, and overseeing the loading and unloading of vehicles, you contribute to the efficient operation of production activities. Nestled amidst the  beauty of the Catskill Mountains lies the newest gem for outdoor enthusiasts and music lovers alike: the campground at Bethel Woods Center for the Arts! Join us in creating unforgettable memories for campers seeking adventure, relaxation, and inspiration. Your attention to detail, organizational skills, and ability to collaborate with various stakeholders ensure that the production team has the resources they need to deliver unforgettable experiences to audiences. Ultimately, your efforts behind the scenes play a critical role in the success and smooth operation of concerts and events at our venue.

Qualifications:

• Previous experience in logistics, warehouse management, or a related field preferred.
• Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines in a fastpaced environment.
• Excellent communication and teamwork skills, with the ability to collaborate effectively with fellow staff.
• Knowledge of logistics and inventory management principles and practices.
• Familiarity with transportation regulations and safety standards.
• Physical stamina and ability to lift and carry heavy items.
• Flexibility to work evenings and weekends as per event schedule.
• Proficiency with inventory management software and tools is a plus.

Quality Standards: Be a proud member of our team inside and out! Bethel Woods Staff:

• Always come to work and are on time.
• Have a neat and professional appearance.
• Have a friendly and courteous demeanor.
• Have strong communication skills.
• Understand and successfully execute the job duties.
• Are capable of handling typical issues and problems professionally.

Think Bethel Woods might be the place for you? To apply, please fill out the form here. If selected to join us, all Bethel Woods Center for the Arts Seasonal Employees hired by Bethel Woods will be subject to a drug test and an extensive background check.

Bethel Woods Center for the Arts, Inc. is an equal opportunity employer committed to diversity in the workplace and dedicated to a policy of non-discrimination in employment on any basis including age, sex, race, color, ancestry, religion, creed, citizenship status, disability, national origin, marital status, military status, sexual orientation, genetic information, gender identity and expression, or any factors not related to the job and will comply with all applicable laws.

Bethel Woods Center for the Arts is a nonprofit 501(c)(3) cultural organization, located in Bethel, New York, at the National Register historic site of the 1969 Woodstock festival. We lean into our rich history of peace and music, and remain committed to providing extraordinary experiences, granting access to the arts, and preserving and interpreting the Woodstock site. Each position plays a part in fulfilling our vision to make the world a better place through the power of music and the arts.

Our Housekeepers are responsible for maintaining cleanliness and sanitation standards throughout the venue's facilities, ensuring a safe and pleasant environment for guests, performers, and staff.

Salary: 

• Concert Housekeeping: $18.50
• Museum Housekeeping: $17.50

Job Purpose: As a Housekeeper at Bethel Woods Center for the Arts, your role is extremely important in preserving the heritage of our historic location and ensuring the comfort of our guests. Your primary objective is to maintain cleanliness and hygiene standards throughout our facilities, spanning from the restrooms and public areas to the backstage and hospitality spaces. By upholding meticulous cleanliness practices, you contribute to the creation of a welcoming and safe environment for guests, performers, and staff alike. Nestled amidst the  beauty of the Catskill Mountains lies the newest gem for outdoor enthusiasts and music lovers alike: the campground at Bethel Woods Center for the Arts! Join us in creating unforgettable memories for campers seeking adventure, relaxation, and inspiration. Your attention to detail and commitment to excellence mirrors the values of inclusivity and respect ingrained in the legacy of Woodstock, enhancing the overall experience for all who step foot onto our grounds. Through your dedicated efforts, you play an integral part in preserving the spirit of community and celebration that has defined this historic site for generations.

Qualifications:

• Knowledge of cleaning techniques, equipment, and products used in commercial cleaning settings.
• Attention to detail and the ability to work efficiently and independently with minimal supervision.
• Physical stamina and the ability to perform repetitive tasks, lift and carry heavy objects, and stand or walk for extended periods.
• Strong communication and interpersonal skills, with the ability to interact professionally with guests and colleagues.
• Flexibility to work evenings and weekends as per event schedule.
• Reliable transportation to and from the venue.

Quality Standards: Be a proud member of our team inside and out! Bethel Woods Staff:

• Always come to work and are on time.
• Have a neat and professional appearance.
• Have a friendly and courteous demeanor.
• Have strong communication skills.
• Understand and successfully execute the job duties.
• Are capable of handling typical issues and problems professionally.

Think Bethel Woods might be the place for you? To apply, please fill out the form here. If selected to join us, all Bethel Woods Center for the Arts Seasonal Employees hired by Bethel Woods will be subject to a drug test and an extensive background check.

Bethel Woods Center for the Arts, Inc. is an equal opportunity employer committed to diversity in the workplace and dedicated to a policy of non-discrimination in employment on any basis including age, sex, race, color, ancestry, religion, creed, citizenship status, disability, national origin, marital status, military status, sexual orientation, genetic information, gender identity and expression, or any factors not related to the job and will comply with all applicable laws.

Bethel Woods Center for the Arts is a nonprofit 501(c)(3) cultural organization, located in Bethel, New York, at the National Register historic site of the 1969 Woodstock festival. We lean into our rich history of peace and music, and remain committed to providing extraordinary experiences, granting access to the arts, and preserving and interpreting the Woodstock site. Each position plays a part in fulfilling our vision to make the world a better place through the power of music and the arts.

Our Tractor Operators are responsible for the maintenance of our gorgeous site for guests to enjoy.

Salary: $22/hour

Requirements:

• Valid driver's license
• Ability to work long hours during peak periods
• Previous experience operating tractor or similar farm vehicle

Think Bethel Woods might be the place for you? To apply, please fill out the form here. If selected to join us, all Bethel Woods Center for the Arts Seasonal Employees hired by Bethel Woods will be subject to a drug test and an extensive background check.

Bethel Woods Center for the Arts, Inc. is an equal opportunity employer committed to diversity in the workplace and dedicated to a policy of non-discrimination in employment on any basis including age, sex, race, color, ancestry, religion, creed, citizenship status, disability, national origin, marital status, military status, sexual orientation, genetic information, gender identity and expression, or any factors not related to the job and will comply with all applicable laws.