Code of Conduct

Guest Code of Conduct

Bethel Woods Center for the Arts is committed to providing a safe, comfortable, and enjoyable experience for all guests, both in the concert venue, parking lots, and on our grounds for all events and visits. We are committed to exceeding our guests’ expectations, upholding a positive environment that is diverse, inclusive, safe, productive and welcoming.

 

Bethel Woods guests are responsible for their own conduct, as well as the conduct of their guests or persons using their tickets. Venue staff strive to maintain an atmosphere where all guests can enjoy the event and visit to our property. Guests in violation of the Code of Conduct may be subject to ejection without a refund, arrest, and/or loss of ticket and/or entry privileges for future events.

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To help us fulfill our commitment, we ask you to join us in making your experience the best possible.

Our staff are trained to intervene when necessary to use their best discretion to ensure guests who ignore the Code of Conduct don’t interfere with others’ enjoyment of the event and/or visit.

• Be respectful of all guests, staff, entertainers and property.
• Refrain from using foul/offensive/discriminatory language, fighting, obscene gestures, throwing objects, possessing prohibited or illegal items, and engaging in other behavior detrimental to the experience of other patrons or artists.
• Don’t interfere with the event or the performers in any way.
• Don’t stand on seats or any other building structure.
• Don’t block aisles.
• Don’t occupy a seat or remain in an area for which you don’t possess a valid ticket. You must show staff your ticket if they request it at any time during the event.
• Don’t jump on the stage or designated performance area.
• Smoke in designated areas only.
• Consume alcoholic beverages in a responsible manner.
• Comply with requests from staff regarding the venue’s operational and emergency procedures.

Guests are encouraged to report any violations of the Guest Code of Conduct to the nearest Bethel Woods staff member or Security guard.

Security Measures

For the safety and convenience of all guests, every person and vehicle on the premises are subject to search at the venue. This search may include the use of metal detectors and hand searches of individuals and carried items.

We strongly urge everyone to budget additional time for entry into the venue when planning your visit. Any item or property that could affect the safety of the venue, its occupants or its property shall not be permitted into the venue. Bethel Woods reserves the right to prohibit or require removal of any items at their sole and absolute discretion. Any person that could affect the safety of the venue, its occupants or its property will be denied entry.

Please text  845-583-2062 to reach the Command Center on concert days to report any issues.

 

Permitted & Prohibited Items

Guests are welcome to bring the following into Bethel Woods: 

• Blankets
• Clear tote bags not to exceed 12”x6”x12”​
• Small clutch purses no larger than 5.5x8.5” (palm size)
• Hand-held umbrellas are allowed.  No beach style or ground mounted umbrellas are permitted.
• Small hand-held cameras that fit in the pocket of jeans. Larger cameras, including professional cameras with multiple lens capabilities, are NOT permitted. Based on the restrictions of certain artists, this policy may vary. 
• Stroller Wagons with Brakes (for children)
• Food - one 1 gallon clear zip lock bag per person
• Water (Revised March 2023)
  • PROHIBITED:
    • Unsealed plastic water bottles of any size
    • Metal/aluminum/non-plastic and glass reusable water or non-alcoholic bottles and cans, e.g. Thermos, HydroFlask, canned sodas, etc.
    • Alcoholic beverages of any kind
  • PERMITTED:
    • A limit of two (2) factory sealed plastic water bottles (20 oz. or less) per person
    • A limit of one (1) empty, reusable non-metal/non-aluminum water bottle e.g., Nalgene bottles, Camelbaks, Yetis, Travel mugs etc. (32 oz. or less) per person
      • Some artists may have more specific policies, such as the removal of lids or only allowing crushable, disposable bottles. We will do our best to communicate these policies as soon as we are made aware of them.

Bethel Woods Souvenir Cup:

The official Bethel Woods souvenir cup is a permitted item at Pavilion Concert entry, as per the reusable cup policy. Therefore, the Souvenir Cup can be reused outside of the cup purchase date. Refills can be redeemed throughout the Pavilion season ($8.00 Cup | $2.00 Refills)

THE FOLLOWING ITEMS ARE PROHIBITED AT BETHEL WOODS:

• Lawn chairs are not permitted to be brought into the venue. For your safety and convenience, Bethel Woods offers specially designed lawn chairs appropriate for the slope of the lawn. These chairs are available for rent at the Box Office or PURCHASE ONLINE in advance.
• Sporting equipment (including roller-blades, skateboards, bikes, hoverboards, and segways)
• Bags that are restricted at Bethel Woods include (but are not limited to): purses larger than a clutch bag, hard or soft coolers, briefcases, backpacks, luggage of any kind, computer bags and camera bags or any bag larger than the permissible size.
• Beach style umbrellas
• Aerosol cans including bug spray and sunscreen
• Firearms, knives, fireworks
• Glass of any kind (including bottles)
• Laser pointers
• Hula Hoops
• Selfie Sticks
• Audio and video recording equipment
• Drones or unmanned aerial vehicles
• Tablets (including but not limited to iPads and Kindles as they are a distraction to other guests and the artists)
• The use of charcoal grills are not permitted in the parking lots. Gas grills are permitted for use in the parking lots ONLY.
• Some concerts may have additional restrictions. Please check individual event pages for specific restrictions.

Get Answers to Your Questions

What can you bring into Bethel Woods concerts? What is our bag policy? Where do you park? Find answers to these questions and many more in our FAQs guide.